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All products will be packaged in
plain, unmarked boxes.
All Customer information is private and never given
out to anyone.
All orders will be shipped within 1-2 business days
after being placed.
All credit card transactions take place on a secured
verisign server.
(see
www.verisign.com for more security details)
Progressive Growth does not store credit card numbers.
For customers in Alaska & Outside North America
UPS does not offer ground or standard service. 3 day
express is only option.
We can send order via Canada Post at a much cheaper
rate.
Call toll free or email for a post office rate
1-800-405-4769
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| PAYMENTS |
- We accept the following payment types:
- Paypal, Visa, Mastercard, Western Union, Money
Orders.
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| WARRANTY |
- All products are
backed by a manufacturers warranty.
- The warranty length
varies depending on product, usually 6 months to 5
years.
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| IMPORT &
DUTY FEES |
- All Duties and
import fees are the sole responsibility of the
customer.
We are unable to know the duties and fees
for every country we ship to.
We suggest you contact
your local Officials to inquire about the costs of
Duties and to be applied to your order upon entry
into your country.
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| RETURNS |
- to return a product
to us, you must phone or email to request a return
#.
All packages shipped to us without a return number
will be refused.
- All returned
merchandise must be in original condition and
packaging.
- The customer must
pay the return shipping charge.
COD returns will be refused
- We will not be
responsible for lost or damaged returns.
- If we are replacing
defective products within our warranty time we will
pay to ship the replacement product standard service
once the defective product has been tested.
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| QUESTIONS
& CONCERNS |
- Please feel free to
contact us prior to ordering if you have any
questions about our products or services at
Canada 800-405-4769
United States 877-756-4769
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