Refund policy
Progressive Growth Return Policy
Return Window:
• 30 days from delivery
Who Pays Shipping:
• Customer pays return shipping
Return Methods:
• Mail or In-Store
Refund Type:
• Refund to original payment method once return is received and inspected
Restocking Fee:
• Up to 20% may be charged for certain returns
Non-Returnable Items:
• Perishable goods
• Custom products
• Hazardous materials
• Sale items
• Gift cards
Damaged or Incorrect Items:
• Contact info@progressive-growth.com for assistance
EU Orders:
• Customers in the EU may return orders within 14 days for any reason
Refused, Unclaimed, or Undeliverable Shipments
• Refused or unclaimed shipments are not eligible for free reshipment
• Original shipping charges are non-refundable
• Return shipping, carrier fees, brokerage, customs charges, or penalties will be deducted from any refund
• If return shipping or carrier fees exceed the value of the order, no refund will be issued